The wide spectrum of HITCO products and services provides the advantage of gaining from the flexibility and the expertise of HITCO to reach a solution meeting every client’s needs.
Eagle Computers:
The endeavor to create a new niche in the IT sector and the avid determination to be the standard of the computer industry in and the region, led to the establishment of Eagle Computers Division in 2001.
Eagle Computers instantly became the preferred choice of both end-users and professionals due to the commitment to high quality standards and competitive prices.
To insure the highest quality, a dedicated team of highly qualified professionals constantly examines the best choices of hardware configuration and running rigid quality testing and benchmarking. Also, HITCO and Eagle Computers executive management are always seeking to broadening the cooperation with leading international companies to insure the supply of the highest quality hardware and peripherals.
Eagle Computers is located in the Damascus Free-Zone to insure speedy access to both suppliers and customers. The Facility includes the only integration line in and the region able to produce more than 1000 computers per day. A twenty-four burn-in test lab ensures that every Eagle Computer is up to the highest international standards.
The quality of Eagle Computers are only surpassed by the after-sales and customers’ support services offering 24 hours free hotline and on-site support.
Global Partners
To be able to provide all its clients with the latest technological advances, HITCO strives to represent the biggest names in the IT world. HITCO is proud to be the distributor of the following internationally recognized companies in the IT world:
- Epson - Fujitsu - Intel - LG - Westren Digital - Abit - A-Open - Triview
HITCO Team:
HITCO dedicated team of professionals are the real asset of the company and are recognized as the top professionals in their fields. HITCO has five main branches in Damascus, Aleppo, Tartoos, Hums and
Beirut to ensure prompt service and distribution to its products.
- Customers’ Support Team:
probably the best customers support team in if not the region. Each member of the customers’ support team has a vast knowledge of all the intricate details of the products and the ability to reach to solutions that will remedy the most difficult of problems. Some of the engineers in the maintenance department are known for their innovations and for developing and adapting new methodologies to expedite the maintenance procedures and some of these methodologies are adapted by the manufacturers themselves .
- Marketing Team:
HI marketing team was awarded the EPSON International Marketing Award in 1999 for its achievements in increasing EPSON market share ten times in only one year. The thorough and comprehensive knowledge of the major factors affecting the IT sector in coupled with an unprecedented acute focus to provide marketing schemes, makes HITCO marketing team the leading force behind HITCO position in the Syrian IT market.
- Sales-Force Team :
The sales’ force technical background contributes to a better understanding of the clients’ needs and what are the best solutions to provide for them. With the high level of coordination with other HITCO teams, the sales force is able to provide the feedback essential to enhance the services and products offered by HITCO. Besides coordinating internally with other HITCO teams, the sales force plays a pivotal role in coordinating sales efforts with local and regional HITCO partners and distributors. Currently, HITCO multi-vendor approach created more than 400 distribution channels and selling points covering every corner in and more than 50 depots of HITCO products. To ensure smooth flow of inventory without over stocking, HITCO has designed and implemented an advanced real-time inventory system linking all operational activities together.